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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A context menu will open. It includes comprehensive information about all the operations that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of educational video clips demonstrating how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, have a peek at our extensive FAQ database, which comprises questions asked by real clients and offers real solutions. We periodically "revamp" our FAQ section with new entries in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of technical support engineers available 24-7-365 and ready to help you with any problem. Each trouble ticket you submit will be replied to within 60 minutes (the average ticket response time being approximately 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 50842

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: [email protected]

Online Contact Form

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